Major service made simple

A major service is the bigger, milestone check-up your car gets every few years. When your logbook says more than a simple oil change is due, we bundle those time and kilometre-based items into one thorough visit so small wear doesn’t turn into big repairs.

Put simply, it goes beyond an annual service: we follow your manufacturer’s schedule to refresh key fluids, replace parts that wear over time (like brake fluid, coolant, spark plugs and filters), check safety-critical systems and driveline oils, and road test the car so it feels right again.

Most cars are due around every 2-3 years – sooner if you do lots of short trips, towing or off-road work. Not sure? Snap a photo of your logbook page or tell us your kilometres and we’ll point you in the right direction.

Major vs Minor service – what’s right for you?

Minor Service (your regular keep-me-reliable visit).

Ideal for most family cars every 12 months or around 10,000-15,000 km, depending on use. The recommended time frame for minor car services is whichever comes first: the specified mileage or the elapsed time, as per your manufacturer’s guidelines.

It covers the essential fluids, filters and safety checks that keep everything running smoothly and flag issues early. Regular car service helps identify issues before they become costly repairs. You can avoid big problems later on by starting with a complete checklist that covers every part of your car. If you do not get your car serviced on time, it could cause problems and cost you a lot of money later.

We make the checklist fit your car’s logbook and the way you drive.

Major Service (the milestone deep-dive).

Scheduled less often, typically every 2-3 years or at your manufacturer’s major intervals, this includes everything in a Minor Service plus a deeper set of inspections and fluid/component replacements that aren’t needed annually.

To keep your car running at its best, you should get a major service every 30,000 to 45,000 kilometres, or about every three years. A major car service also includes a full brake inspection and a high-tech electronic tune-up to make sure your car is in great shape.

Qualified mechanics and professionals do all inspections and replacements, which guarantees that all auto repairs and maintenance are done to a high standard. Our skilled auto team can do a lot of different things, from simple checks to complicated repairs, using the latest tools and their extensive experience.

Relax, knowing that your car is in good hands.

Not sure which you’re due for? Text or email a photo of your logbook page or current odometer and we’ll confirm the right service with a clear quote before we start.

A quick note on terms: some people say “full service” for the larger visit. In our schedule, that typically lines up with the 2-year service. If you’re unsure, we’ll map the right option to your car and budget.

What you can expect on the day and time frame

A smooth, straightforward experience from drop-off to drive-away. Here’s how your visit typically runs so you know exactly what to expect.

1. Easy drop-off (even before we open) – Use our after-hours key box if you’re on an early run; we’ll send an SMS once the car is checked in. Before starting the service process, we’ll clearly explain what will be done and answer any questions you have.
2. Warm welcome, quick brief –Tell us about any concerns (a noise, a light on the dash) – we’ll note them and confirm the agreed service level and estimate. Customer care and satisfaction are our top priority throughout your visit.
3. Thorough service, safety first –Your tech completes the scheduled work plus a comprehensive safety check; where relevant we’ll run a Safe-T-Stop test and include the condition report. Our mechanics take great care to ensure your vehicle receives attentive, personalised service.
4. Updates you’ll appreciate – If something unexpected pops up, we’ll sms or call, explain the options and get your approval before doing anything extra. Providing detailed estimates upfront helps you avoid unexpected costs.
5. Clear handover – When you collect the car, we’ll step you through the printed report (with photos), stamp your logbook where applicable, and recommend the next service interval.
6. Drive-away confidence – Your service is backed by our lifetime workmanship warranty, and we can provide roadside assistance support options with your service. You can rest assured your vehicle is in safe hands.
7. Convenient extras – Ask about loan cars (subject to availability) or pick-up/drop-off – we’ll do our best to help.